Privacy Policy for DragMate: Draw Puzzle Game
Queric Technologies Pvt Ltd (“we”, “our”, or “us”) operates the mobile game application DragMate: Draw Puzzle Game (the “App” or “Game”). This Privacy Policy explains how we collect, use, and protect information when you play our game, in full compliance with the Google Play Developer Program Policies, GDPR, and COPPA.
By downloading, installing, or playing DragMate, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
A. Information Stored Locally on Your Device
DragMate is designed to respect your privacy. Most of your gameplay data is stored strictly on your local device storage using standard app storage:
- Game Progress: Completed levels, 3-star ratings, daily puzzle streaks, and high scores.
- In-Game Economy: Virtual coins earned through gameplay and unlocked ball skins.
- Preferences: Sound effects volume, music toggle, and haptic feedback settings.
*This data never leaves your device unless backed up via standard Google Play Cloud backup.
B. Information Collected Automatically via Third-Party Services
To maintain game stability, fix crashes, and improve gameplay balance, we integrate standard Google developer SDKs that automatically collect certain non-personally identifiable diagnostic information:
1. Google Analytics for Firebase:
- General device information (device model, OS version, screen resolution, country/region).
- In-game events (level started, level completed, level failed, hints used).
- Anonymous advertising identifiers (e.g., Google Advertising ID / GAID) used solely for aggregate gameplay analytics.
2. Firebase Crashlytics:
- Real-time crash diagnostics, stack traces, and device state at the time of a crash.
- Operating system version and device hardware specifications to diagnose and resolve software bugs.
2. Third-Party Service Providers
Our game utilizes services provided by Google LLC. These third parties have their own privacy policies governing how they handle data:
3. Children's Privacy (COPPA Compliance)
DragMate: Draw Puzzle Game is a general audience casual game suitable for all ages. We do not knowingly collect personal information from children under the age of 13 (or under 16 in the European Economic Area).
If you are a parent or guardian and believe that your child has provided personal information to third-party analytics without consent, please contact us at our support email, and we will promptly take steps to delete any such data from our records.
4. Notifications
If enabled, DragMate may send local device notifications (such as daily puzzle reminders and streak bonus alerts). These notifications are scheduled and handled entirely locally on your device. You can turn notifications on or off at any time in your device settings.
5. Data Security
We value your trust. The diagnostic and analytics data transmitted to Google Firebase is encrypted in transit using industry-standard Transport Layer Security (TLS/SSL). We implement reasonable administrative and technical safeguards to protect data integrity.
6. Your Rights (GDPR & CCPA)
Depending on your jurisdiction, you may have rights under the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA):
You can reset your local game data at any time by clearing the App's data in your Android Settings or by uninstalling the Game.
You can reset or limit your Google Advertising ID at any time via:
7. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect app updates or regulatory requirements. Any modifications will be posted on this page with an updated “Last Updated” date. Continued use of the game constitutes acceptance of the revised policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Company: Queric Technologies Pvt Ltd